Why I Hate SIGS Publications, Inc.

Update!

My complaint on the referenced spam was addressed by someone at Rubin Response, Inc., a legitimate outfit that manages opt-in lists for specific companies whose customers want bulletins.

The short version of the story seems to be that Rubin inherited the task from another outfit, and that the list Rubin received was bogus. Remove requests had not been honored, and neither was everyone on the list "opt-in".

After a few exchanges of email with some folks at Rubin, I finally believe that this matter has been solved.

For reasons of historical interest, I'm leaving the original rant below.

The Original Rant

Today, I received spam from SIGS Publications, Inc again.

HELP STOP ABUSE OF THE INTERNET: Join me in my refusal to do business with SIGS Publications, Inc. Let SIGS know that you will not attend any of their conferences or read any of their magazines, including

We must not support those who support wanton abuse of the Internet, unethical cost-shifting, and other self-serving activity that hurts the Internet and its users.

I want to know precisely what part of "stop spamming me" SIGS doesn't understand. It is not as though they have no way of knowing what I think of spammers. I have, after all, complained rather loudly about each one that I have received. I have even tried to follow their instructions on how to be removed from their list, to no avail.

I complained when SIGS spammed me from fdds.com. I complained even via snail mail to the chairman of the board when SIGS spammed me from rubinresponse.com, and with the spam from wwa.com, I got bent out of shape. Not only do they continue to spam, but they do so from changing domain names, such that I cannot even effectively block their spam at my mail gateway.

In addition to my complaints to the actual senders, the places where the responses are supposed to go, and the US Federal Trade Commission, I have now also complained to the Better Business Bureau.

Today's Spam

Resent-Date: Tue, 11 Aug 1998 07:34:49 -0400 (EDT)
Resent-Message-ID: <"n0YAqD.A.RzF.haC01"@kani.wwa.com>
Resent-From: rrst3@wwa.com
Resent-Sender: rrst3-request@wwa.com
From: "SIGS Publications, Inc." <rubinm@wwa.com>
To: rrst3@rubinresponse.com
Subject: HOW DO YOU BECOME A MORE EFFICIENT JAVA PROGRAMMER?
Date: Tue, 11 Aug 1998 06:10:23 -0500 (CDT)

+ + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + +
This message is brought to you as a valued Java developer by SIGS
Publications, Inc. 
+ + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + +

Dear Developer,

Are you tackling complex software development projects and in need of
quick, efficient and innovative solutions? Does your next Java script
have what it takes to flow smoothly? Java Report has the Java and 
Java script solutions 25,000 developers are relying on every month.

As a Java programmer, you're eligible for a trial six-month subscription
to Java Report magazine for only $22, or sign up for one year at the low
rate of $39 and save $20 off the cover price.

Email your order to:  custserv@internetMCI.com    or   call
1.800.361.1279

We look forward to hearing from you.


Sincerely,
Micki LaPorte

PS: Canadian and Mexico order add $25, all other countries add $49.

+ + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + 
You have indicated that you wish to receive information about relevant
products and services.  To stop receiving such messages, reply to
response@rubinresponse.com with UNLIST SIGS in the subject line.
Thank you.

List management and distribution by Rubin Response Services, Inc.
1111 Plaza Drive, Schaumburg, IL 60173 - (847) 619-9800 x122. 
+ + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + +
    

Snail Mail I Sent to SIGS Chairman

February 11, 1998

Richard P. Friedman
Founder, President and CEO
SIGS Publications, Inc.
71 West 23rd Street, 3rd Floor
New York, NY 10010}

Dear Mr. Friedman:

I've been a reader of various SIGS publications for a while now. I have read with some frequency The X Journal (now Unix Developer), The Java Report, OBJECT, and probably others that I don't even know are SIGS publications.

If the attached message did not originate from SIGS, please accept my apologies for troubling you with this letter.

The problem of Internet abuse is a great one indeed. As a long-time Internet user, I am vehemently opposed to the abuse of our valuable shared resource. As a matter of practice, I steadfastly refuse to do business with those who abuse the Internet.

Seeing SIGS, a relatively well-known publisher and industry event coordinator, sink to this level of clueless and shameless self-promotion at the expense of others is outright maddening. This is a ridiculous and disgusting gesture from a company that should know better. Unless I can be successfully convinced that this message is in error, or SIGS is willing to publicly make amends and contribute toward anti-``spam'' efforts, I will add SIGS to my ever-growing list of companies with whom I refuse to do business. Any subscriptions I have will be canceled, I will not purchase any more of your magazines at the newsstand, and I will not attend any conferences organized or sponsored by SIGS.

It is my hope that the attached message is somehow a forgery, but there seems to be no indication that this is the case.

Sincerely,
C Matthew Curtin

The Attached Spam

Comments: Authenticated sender is <sigs_cindy@mail1.new-york.net>
MIME-Version: 1.0
Content-type: text/plain; charset=US-ASCII
Content-transfer-encoding: 7BIT
Reply-to: sales@sigs.com
Priority: normal
X-mailer: Pegasus Mail for Windows (v2.32)
From: "SIGS PUBLICATIONS" <CBALDAUF.SIGS.COM@gw.research.megasoft.com>
To: freejava@gw.research.megasoft.com
Subject: Subject: Free Issue of Java Report
Date: Tue, 11 Feb 1997 11:00:15 +0000

Subject: Free Issue of Java Report

Get your FREE issue of Java Report, America's number one Java magazine
for hardcore developers.

Sign up at 
http://www.sigs.com/java/freeissue.html

Or call Byron at 1-212-242-7447 (ext. 103) for more information.

To be removed from this list please email back unscribe.

Thank you
    

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Matt Curtin
Last modified: Sun Sep 6 01:25:46 EDT 1998